Welcome to Black Fish Chauffeurs. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Service Usage

By booking a chauffeur service with Black Fish Chauffeurs, you confirm that all information provided is accurate and complete. We reserve the right to refuse service to anyone for safety or policy reasons.

2. Booking & Confirmation

• All bookings must be made through our website, phone, WhatsApp, or official communication channels.

• A booking is confirmed only after you receive a confirmation message or email.

• Last-minute bookings are subject to availability.

3. Pricing & Payments

• Prices vary based on vehicle type, duration, distance, and special requests.

• Full or partial advance payment may be required to secure your booking.

• Any tolls, parking charges, or additional fees are the customer’s responsibility.

• Payments must be completed through our approved payment methods.

4. Cancellation & Refunds

• Cancellations must be made within the allowed time frame.

• Refund eligibility depends on the cancellation policy mentioned at the time of booking.

• No-shows or last-minute cancellations may result in partial or full charges.

5. Chauffeur & Vehicle Rules

• Customers must follow safety rules and respect the chauffeur and vehicle at all times.

• Damage, spills, or misconduct inside the vehicle may incur additional charges.

• Smoking or illegal activities inside the vehicle are strictly prohibited.

6. Delays & Waiting Time

• Waiting charges may apply if the passenger delays the scheduled pickup time.

• We are not liable for delays caused by traffic, weather, road closures, or situations beyond our control.

7. Luggage & Safety

• Passengers are responsible for their belongings.

• Oversized or excessive luggage must be informed in advance.

• Black Fish Chauffeurs is not responsible for lost or damaged personal items.

8. Liability

• While we ensure professional and safe service, Black Fish Chauffeurs is not liable for:

  • Accidents caused by unforeseeable circumstances

  • Traffic delays

  • Customer negligence

• Our liability is limited to the value of the service booked.

9. Changes to Service

We reserve the right to modify service details, vehicle assignments, or chauffeur allocations if required for operational reasons.

10. Website Usage

• Users may not copy content, images, or designs from our website without permission.

• Any misuse, hacking attempts, or unauthorized activities will result in legal action.

11. Updates to Terms

Black Fish Chauffeurs may update these Terms & Conditions at any time.
Continued use of the website or services indicates acceptance of updated terms.

12. Contact Us

For any questions related to these Terms & Conditions, please contact:

Black Fish Chauffeurs
Email: your-email@example.com
Phone: your-phone-number
Website: your-website-link