Privacy Policy

At Black Fish Chauffeurs, we are committed to protecting your personal information and ensuring a safe, transparent, and secure user experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Personal Information: Name, phone number, email address, pickup/drop location, booking details.

  • Payment Details: Limited payment-related information when you book online (handled securely by payment partners).

  • Usage Data: IP address, device type, browser type, and website interaction details.

  • Cookies: Small data files used to improve your browsing experience.

2. How We Use Your Information

We use your personal information to:

  • Process bookings and provide chauffeur services

  • Improve website performance and user experience

  • Communicate updates, confirmations, and service-related notifications

  • Enhance customer support and respond to your inquiries

  • Maintain safety, security, and fraud prevention

3. Sharing Your Information

We do not sell or rent your personal information to anyone.
We may share data only with:

  • Trusted service providers (payment gateways, customer support tools)

  • Legal authorities when required by law

  • Professional partners assisting in service delivery

All third-party partners are bound by confidentiality and data protection obligations.

4. Data Security

We implement advanced security measures to protect your information:

  • Secure servers and encrypted storage

  • SSL protection for safe browsing

  • Restricted access to personal data

However, no online method is 100% secure, and we continuously update our systems to maximize safety.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve loading speed

  • Personalize content

  • Analyze website usage

You may disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Update or correct your data

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us through our website or customer support.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.

8. Updates to This Policy

Black Fish Chauffeurs may update this Privacy Policy occasionally.
Any changes will be posted on this page with a revised date.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, feel free to contact us:

Black Fish Chauffeurs
Email: your-email@example.com
Phone: your-phone-number
Website: your-website-link